Last updated: [29/09/2025]
Welcome to The Imp (“we,” “our,” “us”). By accessing or using our website theimp.com.au (the “Site”) and our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our Site.
1. Use of Our Site
- You must be at least 16 years old to use our Site.
- You agree to use the Site only for lawful purposes and in accordance with these Terms.
- You must not misuse or interfere with the Site, attempt unauthorized access, or engage in activities that could harm our systems or other users.
2. Accounts & Registrations
- Some parts of our Site may require you to create an account.
- You are responsible for keeping your account details (including your password) safe.
- You agree to provide accurate, up-to-date information when creating an account.
3. Purchases & Payments
- If you purchase products or services from us, you agree to provide accurate payment details.
- Prices are listed in AUD (Australian Dollars) unless otherwise stated.
- We may change prices or product availability at any time without prior notice.
- All payments must be made in full before delivery.
4. Shipping & Delivery
- Delivery times are estimates only and may vary.
- We are not responsible for delays outside our control (e.g., postal issues, customs).
- Risk passes to you upon delivery of goods.
5. Returns & Refunds
- We aim for your complete satisfaction. Please refer to our Returns & Refund Policy [insert link] for details.
- Refunds are subject to inspection and approval.
6. Intellectual Property
- All content on this Site (logos, designs, images, text, graphics, and software) is owned or licensed by The Imp.
- You may not copy, reproduce, distribute, or exploit our content without written permission.
7. Limitation of Liability
- We do our best to ensure the Site is accurate and reliable but cannot guarantee it will always be error-free or uninterrupted.
- To the maximum extent permitted by law, we are not liable for any loss, damage, or claims arising from your use of the Site or products purchased.
- Nothing in these Terms limits your rights under Australian Consumer Law.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content, practices, or policies. Use them at your own risk.
9. Privacy
Your use of the Site is also governed by our Privacy Policy [insert link].
10. Termination
We may suspend or terminate your access to the Site at any time if you breach these Terms.
11. Governing Law
These Terms are governed by the laws of Australia. Any disputes shall be handled by the courts of [insert State/Territory, e.g., Victoria].
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will take effect when posted on this page. Continued use of the Site means you accept the updated Terms.